Frequently Asked Questions
We're Here to Help
We're Here to Help
Browse our most frequently asked questions below. If you don’t find what you’re looking for, contact our team—we’re happy to help.
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Visit our Exhibitor Ordering Portal to select your event and order booth furnishings, utilities, material handling, and exhibitor services.
Yes. An Exhibitor Services Representative is typically on-site during move-in to assist with additional orders, subject to availability.
We coordinate temporary electrical services for exhibitor booths. Internet is generally provided through the venue, and our team can help guide you through the ordering process.
Yes. We provide experienced labor for booth installation, dismantle, material handling, and exhibitor support. We recommend scheduling labor in advance.
Yes. Our warehouse is equipped to receive, store, and manage exhibit freight prior to your event.
Our inventory includes tables, chairs, premium linens, chair covers, staging, arches, dance floors, pipe and drape, lecterns, easels, and more.
Absolutely. We offer booth backdrops, aisle drape, stage backdrops, privacy drape, and custom configurations for trade shows, conferences, and special events.
Our team can help! We’ll recommend the right rentals based on your venue, guest count, layout, and event style.
Please remove all tableware and debris, then place linens loosely in the provided bags. Let our team know if any items have significant stains, moisture, wax, or damage.
Absolutely! Visit our showroom to explore linens, chairs, décor, and rental options with one of our event specialists. Appointments are recommended for personalized service.
Yes. Our team can help you select rental items, color palettes, layouts, and décor that complement your venue and vision.
Based in Anchorage, Alaska Event Services proudly supports events throughout Alaska. Contact us to discuss availability for your event location.
Yes! Every event is unique. Contact our team for a customized quote based on your event needs, location, and rental selections.
Yes. We offer delivery, setup, and pickup services for events throughout Anchorage and many communities across Alaska. Delivery fees vary based on location and event requirements.
Yes. Many rental items are available for customer pickup from our warehouse by appointment. Our team will provide pickup instructions when your order is confirmed.
We recommend booking as early as possible—especially for weddings, trade shows, and summer events. Popular items and peak weekends can book months in advance.
Yes. We understand plans change. Contact us as soon as possible to update your order, and we’ll do our best to accommodate your request based on availability.
We accept all major credit cards and other approved payment methods. Contact us for payment options for larger events and organizations.
Cancellation policies vary depending on the event and rental agreement. Please contact our team for details regarding your reservation.
AES makes every effort to accommodate your needs. Our team members understand how critical a timely installation and removal is for a successful event. We are familiar with various local venues, can offer advice, and answer many of your questions. Read more about our event rental services in Anchorage.
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737 East 13th Ave.
Anchorage, AK 99501